The website listed above, hereinafter referred to as "Website" is operated by the following party:

Journey Masters LLC, a limited liability company, organized under the laws of the state of Pennsylvania (hereinafter referred to as "Operator")

For any questions or comments regarding this Refund Policy, the Operator may be reached at the following contact points:

Get In Touch With Us

For Customer Care
+1(800) 910-8709

For Changes & Cancellations
+1(800) 910-8709

eMail: Support@journey-masters.com

09:00 AM - 06:00PM EST
Sunday - Closed

Write to us: 418 Station Square BLVD Lansdale PA 19446

Refunds are permitted on the sale of services under the following conditions:

• ll Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures
• Service fees will be converted in your local currency on the payment page.
  Passenger types = Adult, child, senior, infant, student, military.
• Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis.
• Like our transaction service fees (booking fees), all post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.
• Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.
• Most of our airline tickets are non-refundable. Only available if our Travel Suppliers' fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.
• Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.
• Special Services - All Special Services are on a request basis ONLY and are subject to each airline's review and approval process along with their fare rules, policies and procedures. Special Service Fees will be charged upon the provision of the service(s) and will only be refunded if the request is denied by the airline.
• Name Misspelling - Passengers name on their airline ticket does not match their passport or other universally accepted government ID
• Visa/Passport - A Visa/Passport decline letter is normally required in order to process a request
• Baggage - please retain all receipts and baggage tags
• No- Show - Documentation advising why you were unable to make your scheduled departure will be required
• Denied Boarding - Documentation as why you were denied boarding of your scheduled departure will be required
• Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request

Flight Cancelation:

• All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures.
• All post-ticketing service fees are non-refundable and are subject to change without notice. Journey Master LLC’s fees, additional fares collected, and other charges are in addition to any airline. You will only be charged the final total amount. Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.
• Most of our airline tickets are non-refundable. Only available if our Travel Supplier’s fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.
• Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.
• The following fees are in addition to the Airline Penalty applicable as per the airline fare rules if the flights are refundable.
• All requests for cancellation will only be honoured if sent to us on the following email- suport@journey-masters.com
• All taxes and fees are per person
  Cancellation/Refund
  • Air - Economy
  o Domestic $75
  o International $150
  
  • Air - Business/First
  o Domestic $100
  o International $200
  

All taxes and fees are per person

Cancellation within 24 hours not valid for departures originating Canada. Tickets are subject to airlines rules after they are issued. Tickets can be non-refundable/ non-changeable

Refunds are issued at the Operator's discretion and may be accepted or rejected as such.